I had a mixed experience at the hotel. The rooms were very spacious and suitable for breakfast, but they felt old and tired. The hotel was clean, but the decor could use some updating. The service was friendly and helpful overall, although there was a slight inconvenience with road work affecting access to the city center. The location was convenient for driving, with easy access to the highway, but not ideal for visiting downtown Ghent. The dining options were limited, but the pancake platter was a nice touch.
Rooms
7.0
The rooms were clean and suitable for breakfast, but they felt really old and tired.
Service
8.0
The service was friendly and helpful, with the exception of one incident of entering the room without knocking.
Location
7.0
The location was convenient for driving, with easy access to the highway, but not ideal for visiting downtown Ghent.
Dining
6.0
The dining experience was okay, with limited choices and some missing items like milk for cereal and hot chocolate.
Facilities
7.0
friendly staff
dated decor
Richard
United Kingdom,
January
2024
8.0/10
The hotel offers spacious rooms with good breakfast, private parking, and easy access to the town and train station within 10 minutes. The service is helpful and friendly, recommending worthwhile activities. The location is convenient for car travelers but not ideal for pedestrians. Dining provides fantastic food options at exceptional value. Overall, a clean and comfortable stay with minor room issues but great amenities.
Rooms
8.0
The room was surprisingly bigger than expected, clean, and comfortable.
Service
9.0
The staff was really helpful and friendly, offering useful recommendations.
Location
7.0
The hotel is not very close to attractions but convenient for car access to major cities in Belgium.
Dining
8.0
The dining experience was quite good with a wonderful range of food and beverage options.
Facilities
8.0
The facilities such as private parking and easy bus service were convenient.
Hugh
United Kingdom,
October
2023
7.2/10
My stay at the hotel was pleasant overall. The rooms were very clean and comfortable, and the breakfast provided was good. However, the location between the reception and lifts made it less convenient, and the noise from people walking around all night was quite disturbing.
Rooms
8.0
The rooms were clean and comfortable, and the breakfast was good. It was suitable for a family.
Service
7.0
The staff were helpful and friendly. The bar service in the evening was a nice touch, and they were kind and responsive to issues.
Location
6.0
The location, although not ideal for walking, was handy being near the motorway and industrial zone. It's a bit outside the town center but convenient for accessing the highway.
Dining
8.0
The dining experience was quite good with plenty of choice at a reasonable price. The overall atmosphere was pleasant.
Facilities
7.0
The hotel offered several facilities like room service, bicycle hire, and commercial services, adding to the convenience of the stay.
Andrew
United Kingdom,
August
2023
8.0/10
I found the hotel to be very comfortable and clean with spacious rooms, but it did take a while for the room to warm up with the electric heater. The breakfast was delicious, and the private parking and bus service into town were convenient. However, the location wasn't ideal for me since I was on foot.
Rooms
8.0
The rooms were large with air conditioning, very clean, and comfortable.
Service
9.0
The staff were extremely helpful and informative during my stay, and they went above and beyond to assist when I had a flat battery. The room service and bicycle hire added to the convenience.
Location
6.0
While the hotel met the standards I expected, the distance from services made it a bit challenging, especially for guests traveling on foot.
Dining
8.0
The dining experience was really nice and offset the inconvenience of the parking charge. The homemade pasta was a standout.
Facilities
9.0
The hotel offered great facilities, including room service, bicycle hire, and access to nearby shops and commercial services.
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Holiday Inn Express & Suites Ghent By Ihg10.06
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11.06.2025
